If you have experienced an incident affecting your systems, or an incident with IT service providers and other vendors affecting your operations, waiting for the insurance claims process to complete can feel like forever. Timelines may differ between insurers or claims, and the process can go faster in some cases than in others. Waiting can be frustrating, but it can be helpful to understand what is happening every step of the way. Understanding the claim lifecycle helps you maintain reasonable expectations of the steps and duration of your claim.
This infographic outlines the four steps of a typical cyber claim lifecycle. It provides details on what, exactly, is happening during each step, how long each step typically takes, and what you can do to ensure the fastest claims response.