Relationships are key to the insurance business. So when Covid-19 made in-person meetings rare, our team worked to maintain our commitment to our clients. Throughout the year, we found exciting ways to engage through the digital realm.
At Foa & Son, we dedicate ourselves to providing expert guidance through good times and bad. We knew we had to find innovative solutions… both to help our clients navigate the challenging landscape of 2020, and to maintain our high standards of operation.
When addressing emerging risks, knowledge is power. We needed to make sure our clients were well-informed on up-to-the-minute developments. So we created a YouTube channel, and began producing digital content. This included short-form webinars, such as our “Foa in 15” series, in which we give you the information you need in fifteen minutes or less. We also launched our new web series “Food for Thought,” hosted by our Food and Beverage practice leader, Michael Lieberman. Each month, Michael sits down with a notable guest to take a closer look at issues impacting the Food and Beverage industry… with a few surprises along the way! Guests have included Ben Hubbard, from Parsyl, Melissa Facchina of Siddhi, and more. Keep an eye on our website and social media channels for new episodes in the new year.
Of course, with many of our team working from home, Covid-19 brought challenges behind the scenes, as well. Our Senior Vice President, Bradley Hamburger, spoke recently about our success in bringing our work digital.
“Providing exceptional brokerage depends on constant communication and reinforcement of teamwork and corporate culture,” Hamburger said. “So I was very satisfied with the resourceful way we’ve been able to pivot from an in-person collaborative environment to a virtual one.”
“The level of dedication I’ve seen from our team is astounding,” Hamburger continued. “And the results speak for themselves. I have received calls every single week from clients thanking me for the efforts we’ve made on their behalf. Their gratitude is heartwarming — and a confirmation of the hard work everyone continues to put in. I’m personally grateful to be a part of this team.”
We stand ready to serve you in any capacity we can, even when we can’t shake your hand. Our website offers easy ways to connect with us, and through Indio, the application and renewal process is quicker and easier than ever. Please be sure to follow our social media channels, and subscribe on YouTube for the latest updates.
As always, our trusted advisors are only a phone call or email away.